Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Ride on toys are shipped out by either UPS or FedEx ground. The expedited shipment, while available, is very expensive due to the size of the boxes.

How Long Will it Take To Get My Package?

From 2 to 7 days. Shipping times vary from East to West coast. Here is a breakdown of normal shipping times via FedEx.

FedEx Shipping Time

How Do I Track My Order?

Each toy box is shipped separate and a tracking # is sent to you when it leaves our warehouse. You will have the ability to track your package from our members area or via FedEx Tracking page.

How Do I Place an Order?

Simply find the product you want to purchase and click the ‘Add to Cart’ button. Fill in your shipping and billing information and we’ll have your order shipped to you as soon as possible.

How Should I to Contact if I Have Any Queries?

You can contact us through our contact page or by phone.

Do I Need an Account to Place an Order?

It is not necessary but is recommended to open an account to enhance your buying experience. Account holders will get premium benefits when placing orders. Every member who spends more than $200 will receive a free Happy Wheels t-shirt on us.

Is Your Website Secure with my Personal Information?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. Then your credit card information will be purged.